Table A1.

Post-adoption surveys using email, letter and telephone questionnaires were identical for people who adopted cats for free, or for a normal-fee.

(1) OWNER DETAILS	(2) CAT DETAILS
Name and Surname	Number of cats adopted
Gender	Cat name
Address	Cat sex
Contact details	Approximate age when adopted
(3) SHELTER EXPERIENCE	(4) CAT HUSBANDRY
How did you come to learn of Cat Haven?	Does your cat wear a collar? Why/why not?
Have you previously adopted from shelters? If yes how many years ago?	Is your cat registered with your local municipal council? Why/why not?
Was the information provided at time of adoption and the take-home-info-pack of use to you? If yes how?	Is your cat given access to the outdoors? Why/why not?
What price did you pay for the cat?	If yes at what time and how often does your cat have access to the outdoors?
In your view can the Cat Haven improve anything?