Palliative care provides services centered on each individual person and family, and their story, not generic care based on “what most people want.” |
Measure impact at the level of the individual patient and family, including the degree to which care received is aligned with the changing priorities and concerns of patients and families |
Palliative care is high-touch, narrative-based care |
Preserve narrative while developing simple metrics reflective of the individual patient's priorities |
Time compression associated with limited prognosis |
Use brief patient surveys and minimize data collection burden |
Illness trajectory changing |
Capture and measure against changing priorities for health outcomes and experience |
Burden, intensity, and complexity of serious illness for patients and caregivers |
Focus on limited set of data elements that are needed for decision support, and longitudinal tracking of treatments and associated outcomes |
Highly heterogeneous set of diseases with varying trajectories, prognoses, symptoms, and treatments |
Focus on patient experience, develop core set of metrics for all conditions and create additional disease-specific metrics |
Frequency of functional and cognitive impairment in serious illness |
Use proxies to provide information on behalf of patient when needed |
Multiple sites of palliative care delivery (home, office, emergency department (ED), inpatient, outpatient, etc.) |
Create flexible dashboards that can be adapted to and are interoperable across different settings |
Broad scope of palliative care delivery with frequent comanagement by a wide variety of teams |
Provide for multiple users and inputs to the system |