Table 1.
| Qualified Interpreter for an Individual With Limited English Proficiency | Qualified Bilingual/Multilingual Staff |
|---|---|
| An individual who, via a remote interpreting service or on-site presence: Adheres to generally accepted interpreter ethics principles, including client confidentiality Has demonstrated proficiency in speaking and understanding both spoken English and at least one other spoken language Is able to interpret effectively, accurately, and impartially, both receptively and expressly, to and from such language(s) and English, using any necessary specialized vocabulary and phraseology |
A member of a covered entity’s workforce who is designated by the covered entity to provide oral language assistance as part of the individual’s current, assigned job responsibilities and who has demonstrated to the covered entity that he or she: Is proficient in speaking and understanding both spoken English and at least one other spoken language, including any necessary specialized vocabulary, terminology, and phraseology Is able to effectively, accurately, and impartially communicate directly with individuals with limited English proficiency in their primary languages |