Table 10.
Recommendation | N a | % |
---|---|---|
Strategies to improve communication/understanding | ||
Modify communication style (simplify language, avoid jargon, use simple images or metaphors, etc.) | 77 | 36.7 |
Use an interpreter | 72 | 34.3 |
Explore/take into account the patient’s social situation | 62 | 29.5 |
Explore/take into account patient opinion/preferences | 25 | 12 |
Involve others in patient care | ||
Refer to mental health services | 50 | 23.8 |
Refer to social services | 50 | 23.8 |
Refer to other (non mental health) professional (GP, physical therapist) | 46 | 21.9 |
Refer to specific cultural/religious resources (imam, community association, traditional healer, etc.) | 37 | 17.5 |
Include family/relatives in patient management | 34 | 16.2 |
Modify illness management or treatment plan | 48 | 22.9 |
Other | 58 | 27.6 |
aRecommendations were emitted for 211 cases. For some cases, more than one recommendation was given