Table 3. Effect of currently insured status on perceived quality of healthcare.
| Average Perception | Service Provision | Complaint Lodging | Information Provision | Waiting Time | Prescribed Drugs | Equal Treatment | Queuing System | ||
|---|---|---|---|---|---|---|---|---|---|
| Strongly Disagree or Very Dissatisfied | Insured | -0.264* | -0.467*** | -0.294** | -0.485*** | -0.451*** | -0.150 | -0.346*** | -0.285** |
| (0.154) | (0.122) | (0.117) | (0.124) | (0.128) | (0.107) | (0.121) | (0.112) | ||
| _cons | 1.950*** | 0.708*** | 2.569*** | 1.341*** | 1.346*** | 1.376*** | 1.047*** | 0.823*** | |
| (0.262) | (0.262) | (0.408) | (0.275) | (0.269) | (0.292) | (0.274) | (0.258) | ||
| Disagree or Dissatisfied | Insured | -0.705*** | -0.731*** | -0.294** | -0.755*** | -0.531*** | -0.451*** | -0.445*** | -0.518*** |
| (0.131) | (0.145) | (0.117) | (0.140) | (0.112) | (0.108) | (0.105) | (0.124) | ||
| _cons | -0.103 | -0.800*** | 1.751*** | -0.408 | 0.132 | 0.395 | 0.116 | -0.529** | |
| (0.272) | (0.252) | (0.396) | (0.258) | (0.262) | (0.277) | (0.272) | (0.269) | ||
| Neutral | Insured | -0.088 | -0.136 | -0.294** | -0.248 | -0.173 | -0.100 | -0.172 | 0.024 |
| (0.190) | (0.186) | (0.117) | (0.176) | (0.145) | (0.111) | (0.124) | (0.175) | ||
| _cons | -2.495*** | -2.299*** | -2.488*** | -2.289*** | -1.683*** | -0.697** | -1.376*** | -1.960*** | |
| (0.315) | (0.298) | (0.364) | (0.327) | (0.268) | (0.308) | (0.294) | (0.302) | ||
| Agree or Satisfied | Insured | -0.069 | -0.262 | -0.118 | |||||
| (0.166) | (0.161) | (0.282) | |||||||
| _cons | -1.747*** | -2.147*** | -2.547*** | ||||||
| (0.309) | (0.320) | (0.329) | |||||||
| No. of Obs. | 1785 | 1768 | 1765 | 1774 | 1694 | 1778 | 1783 | 1783 |
Source: COHEiSION Project baseline survey (March 2012), N = 1,903 household heads. Note: Standard errors in parenthesis are robust and corrected for clustering at the health facility level.
*: p<0.10
**: p<0.05
***: p<0.01.