Table 3.
Studies involving new technology-assisted services included in the review
| Reference | Country | Study focus | Results |
|---|---|---|---|
| Butler et al43 Study type: survey Scope of practice: standard practice | USA | Patient satisfaction with medication synchronization | All patients were highly satisfied with medication synchronization program, and it should expand to a wider population |
| Shaw et al48 Study type: observational Scope of practice: training specifically for study |
New Zealand | Examine attitudes toward a new collaborative pharmacy-based model of care for the management of warfarin treatment | The model of care was highly valued by patients and supported by primary care practitioners |
| Stuurman-Bieze et al45 Study type: pre/post-intervention Scope of practice: training specifically for study |
The Netherlands | Determine the effects of a pharmacists’ intervention on the 1-year discontinuation and adherence rates of osteoporosis medication | Program significantly decreased the number of patients discontinuing osteoporosis medication |
| Stuurman-Bieze et al46 Study type: prospective intervention Scope of practice: training specifically for study |
The Netherlands | Assess the effect of a proactive care intervention program and patients’ satisfaction | Patient satisfaction was very high. Pharmacists can contribute to optimal use of chronic medications |
| Billups et al44 Study type: quasi-experimental Scope of practice: training specifically for study |
USA | Compare completeness of medication and blood pressure monitoring for patients requesting medication refills through multiple services | Pharmacists managing chronic medications resulted in more complete medication monitoring compared to others |
| Beaucage et al47 Study type: randomized controlled trial Scope of practice: standard practice |
Canada | Study the impact of a pharmacist’s telephone follow-up intervention on clinical outcomes, pharmaceutical care, and costs for patients undergoing antibiotic treatment | A telephone follow-up is simple and quick, but it did not improve the number of infectious symptoms or the infection severity score |