Table 1.
Domain | Measures included |
---|---|
Patient experience of care | HCAHPS domains: communication with nurses, communication with doctors, responsiveness of hospital staff, hospital cleanliness and quietness, pain management, communication about medicines, discharge information, overall rating of hospital; consistency |
Clinical process of care | Fibrinolytic therapy received within 30 minutes of hospital arrival, influenza immunization, initial antibiotic selection for community-acquired pneumonia in immunocompetent patients, prophylactic antibiotic selection for surgical patients, prophylactic antibiotics discontinued within 24 hours after surgery end time, urinary catheter removal on postoperative day 1 or 2, surgery patients on a beta-blocker prior to arrival who received a beta-blocker during the perioperative period, surgery patients who received appropriate venous thromboembolism prophylaxis within 24 hours prior to surgery to 24 hours after surgery |
Efficiency | Medicare spending per beneficiary |
Outcomes | 30-day mortality for acute myocardial infarction, heart failure, and pneumonia, complication/patient safety for selected indicators, catheter-associated urinary tract infection, central line-associated blood stream infection, and surgical site infection for colon and abdominal hysterectomy |
Note: Data adapted from Wheeler.28
Abbreviation: HCAHPS, Hospital Consumer Assessment of Healthcare Providers and Systems.