Table 2.
Counselling received at post-intervention and baseline and satisfaction with overall service
| Baseline | Post-intervention | ||
|---|---|---|---|
| Counselling received | N (%) | N (%) | p-value |
| Provider gave information about pregnancy preventiona | 218 (54.5) | 223 (61.4) | 0.051 |
| Provider asked about FP methods used beforea | 231 (57.8) | 263 (71.3) | < 0.001 |
| Provider asked about problems with previous methodsa | 146 (36.8) | 174 (47.2) | < 0.001 |
| Mean number of methods counselled onc | 2.9 | 3.3 | 0.002 |
| Reasons given for not taking same day PAFP at baseline and post-intervention, among those who did not receive a method | |||
| Method not available or too expensiveb | 29 (9.0) | 26 (10.2) | 0.834 |
| Partner was not available to give consentb | 2 (0.6) | 8 (3.1) | 0.047 |
| Family planning not neededb | 13 (4.0) | 17 (6.7) | 0.182 |
| Opposition to FPb | 1 (0.3) | 1 (0.4) | 0.867 |
| Doesn’t like FPb | 25 (7.8) | 38 (15.0) | 0.011 |
| Undecidedb | 207 (64.3) | 131 (51.6) | 0.013 |
| Did not receive any or enough informationb | 35 (10.9) | 11 (4.3) | 0.005 |
| Client satisfaction with service | |||
| Provider gave clear instructionsa | 231 (57.9) | 253 (68.8) | 0.001 |
| Provider made client feel comfortablea | 357 (89.7) | 340 (92.1) | 0.271 |
| Provider took enough timea | 371 (93.0) | 355 (96.7) | 0.023 |
| Friendliness and respect from staffa | 347 (87.0) | 319 (87.2) | 0.966 |
| Price charged for overall servicea | 210 (52.9) | 207 (56.9) | 0.297 |
| Procedurea | 264 (66.7) | 257 (70.4) | 0.266 |
| Overall experiencea | 344 (86.6) | 314 (86.5) | 0.92 |
| Would recommend a frienda | 373 (95.6) | 345 (97.5) | 0.266 |
Notes:
For reasons given for not taking same day PAFP at baseline, percentages may not add up to 100 as multiple responses were possible
For ‘provider gave clear instructions’, ‘provider made client feel comfortable’, and ‘provider took enough time’, table shows percentage reporting this was true
For ‘staff were friendly and respectful’, ‘price charged for overall service’, ‘procedure’ and ‘overall experience’, table shows percentage reporting this as good or very good
For ‘would recommend a friend’, table shows percentage reporting they would be likely or very likely to recommend a friend
Denominators:
aAll women
b Women who did not receive a method
cWomen who received counselling on pregnancy prevention