Table 4.
Satisfaction Domain
|
||||||||
---|---|---|---|---|---|---|---|---|
Care
|
Staff
|
Environment
|
Food
|
|||||
Family characteristics | Mean | SD | Mean | SD | Mean | SD | Mean | SD |
Family member | ||||||||
Husband or wife (ref.) | 4.06 | .23 | 4.00 | .23 | 3.98 | .29 | 3.65 | .24 |
Son or daughter | 4.08*** | .23 | 4.02** | .23 | 4.00*** | .29 | 3.67*** | .24 |
Other family | 4.05 | .24 | 4.00 | .24 | 3.96** | .31 | 3.65 | .25 |
Nonfamily | 4.04 | .24 | 3.99 | .24 | 3.93*** | .31 | 3.63* | .24 |
Gender of family member | ||||||||
Male (ref.) | 4.07 | .23 | 4.01 | .23 | 3.99 | .30 | 3.66 | .24 |
Female | 4.06 | .23 | 4.01 | .23 | 3.98 | .30 | 3.66 | .24 |
Frequency of in person visits | ||||||||
Less than once a week (Ref.) | 4.06 | .23 | 4.01 | .23 | 3.96 | .30 | 3.65 | .24 |
Once a week or more | 4.07* | .23 | 4.01 | .23 | 3.99*** | .29 | 3.66 | .24 |
Frequency of phone calls | ||||||||
Less than once a week (Ref.) | 4.06 | .23 | 4.01 | .23 | 3.98 | .29 | 3.66 | .24 |
Once a week or more | 4.06 | .23 | 4.01 | .23 | 3.99 | .30 | 3.66 | .24 |
Note. n = 16,734.
t-Test of differences in means significant at
p < .05.
p < .01.
p < .001.