Table 5.
Nested Multivariate Models Predicting Satisfaction Ratings by Family Members.
| Model 1
|
Model 2
|
|||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Satisfaction Domain
|
Satisfaction Domain
|
|||||||||||||||
| Care
|
Staff
|
Environment
|
Food
|
Care
|
Staff
|
Environment
|
Food
|
|||||||||
| Variables | Coefficient | SE | Coefficient | SE | Coefficient | SE | Coefficient | SE | Coefficient | SE | Coefficient | SE | Coefficient | SE | Coefficient | SE |
| Facility characteristics | ||||||||||||||||
| Chain affiliation | −.05*** | .00 | −.06*** | .00 | −.06*** | .00 | −.03*** | .00 | −.05*** | .00 | −.06*** | .00 | −.06*** | .00 | −.04*** | .00 |
| Staff retention | .16*** | .02 | .11*** | .02 | .09*** | .02 | −.05** | .02 | .17*** | .02 | .12*** | .02 | .15*** | .02 | −.04*** | .02 |
| Quality indicator score | .002*** | .00 | .002*** | .00 | .003*** | .00 | .002*** | .00 | .001*** | .00 | .001*** | .00 | .001*** | .00 | .002*** | .00 |
| Resident acuity | −.49*** | .03 | −.4*** | .02 | −.44*** | .03 | −.37*** | .03 | −.60*** | .03 | −.47*** | .03 | −.46*** | .03 | −.38*** | .03 |
| Medicaid status (over 50%) | −.04 | .02 | .01 | .02 | −.18*** | .02 | −.03 | .02 | −.03 | .02 | .02 | .02 | −.16*** | .02 | −.03 | .02 |
| Deficiencies | −.01*** | .00 | −.01*** | .00 | −.01*** | .00 | −.01*** | .00 | −.008*** | .00 | −.01*** | .00 | −.01*** | .00 | −.009*** | .00 |
| Large size (75 beds or more) | −.09*** | .00 | −.11*** | .00 | −.12*** | .01 | −.14*** | .00 | −.08*** | .00 | −.1*** | .00 | −.10*** | .00 | −.11*** | .00 |
| Ownership (ref: for profit) | ||||||||||||||||
| Government | .16*** | .01 | .17*** | .01 | .27*** | .01 | .18*** | .01 | .12*** | .01 | .14*** | .01 | .22*** | .01 | .14*** | .01 |
| Not for profit | .08*** | .00 | .09*** | .00 | .22*** | .01 | .12*** | .00 | .06*** | .00 | .1*** | .00 | .19*** | .01 | .11*** | .00 |
| Location (ref: rural) | ||||||||||||||||
| Rural | −.02** | .00 | −.05*** | .00 | −.03 | .01 | .00 | .00 | −.04*** | .00 | −.06*** | .00 | −.04*** | .01 | −.04*** | .00 |
| Suburban | .05*** | .00 | .00 | .00 | .06*** | .01 | .07*** | .00 | .03*** | .00 | −.02** | .00 | .03*** | .01 | .04*** | .00 |
| Family characteristics | ||||||||||||||||
| Relationship (Ref: Spouse) | ||||||||||||||||
| Son or daughter | .01* | .01 | .01 | .01 | .02** | .01 | .01* | .01 | .01 | .01 | .00 | .01 | .01 | .01 | .01 | .01 |
| Other family | .00 | .01 | .00 | .01 | −.01 | .01 | .01 | .01 | .00 | .01 | .00 | .01 | −.01 | .01 | .01 | .01 |
| Nonfamily | .00 | .01 | −.01 | .01 | −.01 | .01 | −.01 | .01 | .01 | .01 | .00 | .01 | .00 | .01 | .00 | .01 |
| Female | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 |
| Visit frequency | .01* | .00 | .00 | .00 | .01** | .00 | .00 | .00 | .00 | .00 | .01* | .00 | .00 | .00 | .00 | .00 |
| Phone call frequency | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 | .00 |
| Resident quality-of-life domain | ||||||||||||||||
| Environment | −.03*** | .01 | .01 | .01 | .02** | .01 | −.02** | .01 | ||||||||
| Personal attention | .18*** | .01 | .15*** | .01 | .22*** | .01 | .03*** | .01 | ||||||||
| Food | .34*** | .01 | .24*** | .01 | .25*** | .02 | .5*** | .01 | ||||||||
| Engagement | −.03*** | .00 | −.02*** | .00 | .00 | .01 | .03*** | .00 | ||||||||
| Negative mood | −.24*** | .00 | −.02*** | .00 | −.02*** | .00 | −.01*** | .00 | ||||||||
| Positive mood | .01* | .00 | .00 | .00 | .03*** | .00 | .02*** | .00 | ||||||||
| R2 | .23 | .24 | .29 | .25 | .3 | .29 | .37 | .35 | ||||||||
| Adjusted R2 | .22 | .24 | .29 | .25 | .3 | .29 | .36 | .35 | ||||||||
| df | 17 | 17 | 17 | 17 | 23 | 23 | 23 | 23 | ||||||||