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. 2018 Jan 22;19:27. doi: 10.1186/s12891-018-1943-8

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© The Author(s). 2018

Open AccessThis article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated.

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Fig. 2 — Influencers of decision-making process. The image presents: a the clinical situation in which meeting patient’s expectation, previous experience and beliefs creates positive therapeutic outcomes; b the clinical situation in which ignoring patient’s expectation, previous experience and beliefs creates negative therapeutic outcomes