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. Author manuscript; available in PMC: 2019 Nov 1.
Published in final edited form as: Cancer Nurs. 2018 Nov-Dec;41(6):506–512. doi: 10.1097/NCC.0000000000000535

Table 2.

Communication Coaching Telephone Intervention

Question
Who is the most challenging to talk to about cancer?
Probe: Patient, Family members, or Healthcare Providers
What is most challenging for you to talk about?
Probe: What barriers keep you from communicating better?
Probe: What is happening that makes communication difficult?
When you think about having to talk about cancer, and you know it will be challenging, how does this impact you?
Probe: Physically? Psychologically? Socially? Spiritually?
Let’s review the guide and select a strategy that may work in this situation or select an exercise.
Let’s develop a personal action plan for you to improve the communication you have described as challenging.
Let’s role-play the potential solution to the communication challenge we have been talking about.
Finally, I’d like to briefly identify other pages in the guide that may be useful to you.