Table 2.
Content and features of hospital-owned apps (N=150).
| Apps characteristics | Academic medical center (n=18), n (%) |
Regional hospital (n=63), n (%) |
Local community hospital (n=69), n (%) |
Total (N=150), n (%) |
|
| Last update time | |||||
| 2017 | 10 (56) | 28 (44) | 36 (52) | 74 (49.3) | |
| 2016 | 6 (33) | 20 (32) | 22 (32) | 48 (32.0) | |
| 2015 and before | 2 (11) | 15 (24) | 11 (16) | 28 (18.7) | |
| Features | |||||
| Real-time queue monitoring | 18 (100) | 63 (100) | 69 (100) | 150 (100) | |
| Doctor search | 18 (100) | 63 (100) | 69 (100) | 150 (100) | |
| Appointment scheduling | 18 (100) | 59 (94) | 65 (94) | 142 (94.7) | |
| Appointment reminder | 5 (28) | 20 (32) | 17 (25) | 42 (28.0) | |
| Mobile payment | 11 (61) | 11 (17) | 12 (17) | 34 (22.7) | |
| Drug information | 8 (44) | 14 (22) | 12 (17) | 34 (22.7) | |
| Examination report | 7 (39) | 11 (17) | 14 (20) | 32 (21.3) | |
| Prescription refill reminder | 6 (33) | 9 (14) | 10 (14) | 25 (16.7) | |
| Personal health management | 3 (17) | 9 (14) | 10 (14) | 22 (14.7) | |
| Satisfaction and feedback | 3 (17) | 3 (5) | 9 (13) | 15 (10.0) | |
| Examination schedule | 1 (6) | 1 (2) | 1 (1) | 3 (2.0) | |
| Parking vacancy monitoring | 2 (11) | N/Aa | 1 (1) | 3 (2.0) | |
| Multilanguage | 1 (6) | 1 (2) | 1 (1) | 3 (2.0) | |
aN/A: not applicable.