Footnotes:
aAgency eligibility criteria: agencies had to provide services for adults or parents of child clients and be financially stable, i.e., not expecting to close during the study time period. Agencies were entities with administrative responsibilities
bProgram eligibility criteria: programs had to serve at least 15 clients per week, have one or more staff, not focused on psychotic disorders or home services, and be willing to identify a staff liaison
cWithin sectors, programs were matched on client size and smaller programs (faith-based, hair salons) were joined based on established relationships. Programs/clusters were randomized within communities, but a few unique programs were randomized across communities. We used a random number generator and CPIC Council members who provided seed numbers to initiate randomization. Randomization was overseen by a statistician not involved in recruitment.