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. 2018 Feb 2;13(2):e0191638. doi: 10.1371/journal.pone.0191638

Table 3. Acceptability of linkage to care: Summary of themes.

Patients Staff Site
Investigators
N = 15 N = 15 N = 14
General opinions
Overall opinion of intervention
Positive 13 3 9
Mixed 2 6 0
Negative 0 4 5
Negative reactions at the time of coupon distribution 1 6 4
Amount of the incentive
Could be less 0 3 1
Good 7 5 5
Could be more 5 0 0
Should be more 1 0 0
Financial impact 8 5 9
Opinions about the principle of FIs
Concerns about the principle 7 6 1
Entitlementa 1 9 0
Implementation
Implementation challenges
None or minorb n/a 3 6
Timing of giving coupons n/a 8 5
Explaining intervention n/a 4 1
Staffing n/a 9 4
Study procedures n/a 5 4

Note: As these data are derived from open-ended questions, columns may not add up to the total number of participants.

a For staff and site investigators, this category refers to any mention of problems with patients displaying a sense of entitlement, or the development of expectations for receiving gift cards. For patients, this refers to concerns about the development of expectations, or displaying a sense of entitlement in the interview.

b None indicates the staff member of site investigator specifically said there were no implementation challenges. If a staff member or site investigator did not discuss the presence or absence of challenges, they are not included.