Table 15.

Inter-annotator agreement broken down by question types and corresponding triggers

Category	Trigger	Type	Trigger	Type
	CHQA-email		CHQA-web
General question types
comparison	0.28	0.43	0.66	0.77
information	0.37	0.51	0.65	0.75
time	-	-	0.47	0.65
other_question	0.23	0.39	0.00	0.00
Problem question types
cause	0.60	0.64	0.63	0.76
complication	0.17	0.21	0.58	0.64
diagnose_me	-	-	0.72	0.82
diagnosis	0.30	0.48	0.51	0.72
effect (association)	0.35	0.45	0.17	0.17
frequency	0.20	0.30	-	-
inheritance	0.30	0.46	-	-
lifestyle_diet	0.02	0.25	0.32	0.37
location	0.20	0.20	0.60	0.85
person_organization	0.43	0.63	0.18	0.63
prevention	0.44	0.51	0.50	0.50
prognosis	0.25	0.49	0.41	0.77
support_group	0.00	0.00	-	-
susceptibility	0.26	0.34	0.57	0.73
symptom	0.26	0.45	0.53	0.65
treatment	0.52	0.75	0.76	0.86
Intervention question types
action	0.03	0.19	0.57	0.60
alternative	0.18	0.22	-	-
contraindication	0.10	0.25	0.57	0.67
cost	0.40	0.40	1.00	1.00
dosage	0.23	0.37	-	-
indication	0.15	0.29	0.48	0.75
ingredient	0.36	0.83	0.50	0.50
interaction	0.20	0.73	0.57	0.78
long_term_effect	0.22	0.30	-	-
overdose	0.00	0.33	-	-
side_effect	0.31	0.39	-	-
storage_disposal	0.19	0.35	-	-
tapering	0.13	0.36	-	-
usage	0.08	0.40	0.62	0.72
drug_question	0.14	0.28	-	-