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. 2018 Feb 7;39(1):32–43. doi: 10.1055/s-0037-1613703

Table 1. Counseling Elements Identified in Sessions and Definition of Terms.

Category Counseling Elements
Identified
Definition of Terms
Asking questions Closed-ended question Can facilitate obtaining specific information and can typically be answered in very few words. Closed-ended questions typically begin with is , are , or do .
Open-ended question Can facilitate a deeper exploration of issues, and typically cannot be answered in a few words. Open-ended questions typically begin with what , how , or why .
Responding to patients Simple reflection Involves identifying emotions of a patient and reflecting them back to clarify their affective experience.
Complex reflection Involves identifying emotions of a patient and expanding on what they have said to clarify their affective experience.
Validation Involves telling the patient what they are feeling is normal. Emotions are validated, not actions.
Providing information Informing The process of eliciting patients' informational needs and providing information to the patient.
Planning Agenda setting The process of determining what will be covered and addressed within the session.
Action planning The process of determining next steps, including homework, specific behavioral steps to accomplish the plan, a timeline, and a mechanism for accountability.