Table 2.
Number of negative comments by departments.
Department | Number of negative comments | Number of physicians | Negative comments per physician | Standard deviation | P value |
Internal Medicine | 487 | 204 | 2.39 | 3.11 | .08 |
Surgical Department | 356 | 164 | 2.17 | 1.99 | .02 |
Obstetrics and Gynecology | 606 | 132 | 4.59 | 7.24 | .001 |
Reproductive Center | 103 | 23 | 4.48 | 5.25 | .08 |
Pediatrics | 104 | 45 | 2.31 | 2.00 | .32 |
Orthopedics Surgery | 162 | 64 | 2.53 | 2.83 | .45 |
Ophthalmology | 68 | 42 | 1.62 | 0.99 | .04 |
Stomatology | 75 | 39 | 1.92 | 1.86 | .13 |
Otorhinolaryngology (ear, nose, and throat) and Head and Neck | 128 | 41 | 3.12 | 2.52 | .77 |
Oncology | 28 | 11 | 2.55 | 1.75 | .76 |
Dermatology and Sexually Transmitted Diseases | 372 | 65 | 5.72 | 6.76 | <.001 |
Andrology | 125 | 25 | 5.00 | 6.73 | .02 |
Psychiatry | 10 | 5 | 2.00 | 1.41 | .62 |
Traditional Chinese Medicine | 90 | 38 | 2.37 | 1.52 | .41 |
Integrated Traditional Chinese Medicine and Western Medicine | 4 | 4 | 1.00 | 0.00 | .35 |
Intervention Therapy | 8 | 4 | 2.00 | 2.00 | .65 |
Rehabilitative Medicine | 10 | 3 | 3.33 | 4.04 | .87 |
Sports Medicine | 31 | 19 | 1.63 | 0.76 | .17 |
Anesthesiology | 19 | 9 | 2.11 | 3.33 | .56 |
Occupational Diseases | 1 | 1 | 1 | — | — |
Medical Imaging | 14 | 10 | 1.40 | 1.27 | .24 |
Others | 211 | 81 | 2.60 | 2.41 | .48 |