Table 3.
Patient-physician communication
| Western countries | Non-western countries | P-valuea | |
|---|---|---|---|
| N | 420 | 202 | |
| Received information about: | |||
| Ongoing care and treatment | 372 (88.6%) | 187 (92.6%) | 0.16 |
| What to do in case of worsening symptoms | 316 (75.2%) | 168 (83.2%) | 0.03 |
| Contact details urgent advice | 251 (59.8%) | 148 (73.3%) | 0.001 |
| Immunizations | 220 (52.4%) | 133 (65.8%) | 0.002 |
| Support groups | 136 (32.4%) | 17 (8.4%) | < 0.0001 |
| Financial support | 39 (9.3%) | 25 (12.4%) | 0.30 |
| School/employers | 87 (20.7%) | 84 (41.6%) | < 0.0001 |
| Healthy eating | 59 (14.0%) | 62 (30.7%) | < 0.0001 |
| Research | 166 (39.5%) | 110 (54.5%) | 0.0006 |
| Appropriate advice with respect to medication: | |||
| Immunizations/vaccines | 251 (59.8%) | 150 (74.3%) | 0.0006 |
| Travel advice | 130 (31.0%) | 106 (52.5%) | < 0.0001 |
| Possible infections | 207 (49.3%) | 135 (66.8%) | < 0.0001 |
| How to deal with chickenpox or shingles | 96 (22.9%) | 106 (52.5%) | < 0.0001 |
| Means of communication: | |||
| Contact paediatric centre by phone | 195 (46.4%) | 144 (71.3%) | < 0.0001 |
| Telephone help line | 169 (40.2%) | 110 (54.5%) | 0.001 |
| 212 (50.5%) | 147 (72.8%) | < 0.0001 | |
| Waiting time reply for non-urgent questions: | |||
| < 24 h | 128 (30.5%) | 67 (33.2%) | 0.56 |
| > 24 h and < 48 h | 140 (33.3%) | 62 (30.7%) | 0.57 |
| > 48 h | 69 (16.4%) | 14 (6.9%) | 0.002 |
aP-value of the test of differences between western and non-western countries, using Pearson’s χ2-test