Table 9.

Personnel and management strategies that people found helpful or unhelpful in their tinnitus journey (n = 608)

	Helpful		Unhelpful
	(n)	(%)	(n)	(%)
People and departments
The healthcare system generally	5	0.82	19	3.13
General Practitioners	28	4.61	102	16.78
Hospital based services	8	1.32	12	1.97
ENT Surgeons and Audiovestibular Physicians	14	2.30	30	4.93
Audiologists and Hearing Therapists	36	5.92	15	2.47
Nurses			2	0.33
Community Audiology services			1	0.16
High Street Audiology services			4	0.66
Tinnitus support groups	10	1.64
Another person with tinnitus	2	0.33
Tinnitus management
Hearing aids	31	5.10	7	1.15
Sound therapy devices	14	2.30	3	0.99
Psychological treatments	2	0.33	4	0.66
Medication (hypnotics or antidepressants)	3	0.49	1	0.16
Having open access to support services	6	0.99
Sources of information
Charities	23	3.78
Internet	9	1.48	1	0.16