Table 4.
Factors associated with patient satisfaction among clients admitted to obstetrics and gynecology wards of public hospitals in Mekelle town, Tigray Region, 2016.
| Variable | Overall satisfaction | COR (95% CI) | AOR (95% CI) | |
|---|---|---|---|---|
| Satisfied | Dissatisfied | |||
| Age in years | ||||
| 15–19 | 20 | 6 | 1.00 | — |
| 20–24 | 94 | 15 | 1.90 (0.65, 5.44) | — |
| 25–29 | 79 | 29 | 0.81 (0.30, 2.24) | — |
| 30–34 | 71 | 20 | 1.07 (0.38, 3.01) | — |
| 35–39 | 27 | 10 | 0.81 (0.25, 2.60) | — |
| >39 | 38 | 4 | 2.85 (0.72, 11.29) | — |
| Residence | ||||
| Urban | 219 | 69 | 1.00 | 1.00 |
| Rural | 110 | 15 | 2.31 (1.26, 4.22)∗ | 2.39 (1.16, 4.92)∗∗ |
| Admission mode | ||||
| Emergency | 251 | 58 | 1.00 | |
| Plan | 78 | 26 | 0.69 (0.41, 1.18) | |
| Duration of stay | ||||
| 1–3 days | 168 | 24 | 1.00 | 1.00 |
| 4–7 days | 89 | 35 | 0.36 (0.20, 0.65) | 0.44 (0.22, 0.88)∗∗ |
| >8 days | 72 | 25 | 0.41 (0.22, 0.77) | 0.64 (0.30, 1.34) |
| Frequency of admission | ||||
| First time | 257 | 30 | 6.43 (3.83, 10.78)∗ | 5.76 (3.17, 10.47)∗∗ |
| Repeat | 72 | 54 | 1.00 | 1.00 |
| Admitted hospital | ||||
| ARH | 206 | 73 | 1.00 | 1.00 |
| MGH | 123 | 11 | 3.96 (2.02, 7.76)∗ | 2.61 (1.23, 5.45)∗∗ |
| Privacy assured | ||||
| No | 16 | 26 | 1.00 | 1.00 |
| Yes | 313 | 58 | 8.77 (4.43, 17.36)∗ | 6.32 (2.78, 14.41)∗∗ |
| Consuming hospital food | ||||
| Yes | 183 | 35 | 1.00 | 1.00 |
| No | 146 | 49 | 0.57 (0.35, 0.92)∗ | 0.89 (0.46, 1.73) |
∗ p value < 0.05 at bivariate logistic regression; ∗∗ p value < 0.05 at multivariate logistic regression.