Table 3.

Challenges faced by residents and level of implementation of advanced access principles across four family medicine units.

		Sites—Family medicine units
		1	2	3	4		1	2	3	4
		Challenges of implementing advanced access					Level of implementation of the key principles of advanced access
Choosing and organizing the patient population		√	√	√	√	P1. Balancing supply and demand	√	x	N/A	√
Ensuring balance between access and continuity of care		√	√	√	√	P2. Reducing the backlog	√	No waiting list	New FMU using advanced access	√
Managing the residents’ schedules		√	√	√	√	P3. Reviewing the appointment system	√	√	√	√
						P4. Integrating/amplifying inter-professional collaborative practice	√	x	x	√
Understanding and appropriating the model		√	√	√	√
Putting in place collaborative practice			√	√		P5. Developing contingency plans	√	x	√	√

FMU: Family Medicine Units; N/A: Not applicable;