Table. Characteristics of Patients Using the Patient Portal Based on 1392 Survey Participantsa.
| Characteristic | %b | P Value | ||
|---|---|---|---|---|
| Total (N = 1392) | Using the Portal for Self (n = 1009) | Using the Patient Portal on a Family Member’s Behalf (n = 383) | ||
| Age, y | ||||
| <45 | 13.6 | 11.7 | 18.7 | .005 |
| 45-64 | 43.9 | 44.0 | 43.7 | |
| 65-74 | 29.6 | 30.5 | 27.0 | |
| ≥75 | 12.9 | 13.8 | 10.6 | |
| Sex | ||||
| Male | 48.3 | 51.9 | 38.9 | <.001 |
| Female | 51.7 | 48.1 | 61.1 | |
| Race/ethnicity | ||||
| White | 61.6 | 61.7 | 61.2 | .04 |
| Black | 8.9 | 9.9 | 6.3 | |
| Hispanic | 9.2 | 8.6 | 10.7 | |
| Asian | 13.2 | 12.0 | 16.4 | |
| Other | 3.7 | 3.9 | 3.4 | |
| Unknown | 3.3 | 3.8 | 2.0 | |
| Education | ||||
| Less than college | 18.8 | 20.5 | 14.2 | .02 |
| Some college or more | 78.9 | 77.0 | 84.0 | |
| Unknown | 2.3 | 2.5 | 1.8 | |
| Household income, $ |
||||
| <40 000 | 19.2 | 21.8 | 12.3 | <.001 |
| ≥40 000 | 69.6 | 67.3 | 75.7 | |
| Unknown | 11.2 | 10.9 | 12.0 | |
| Health status | ||||
| Excellent/very good | 29.3 | 28.7 | 30.6 | .45 |
| Good | 46.0 | 45.7 | 46.8 | |
| Fair/poor | 22.5 | 23.0 | 21.2 | |
| Unknown | 2.2 | 2.6 | 1.3 | |
a
Respondents among a stratified random sample of patients in an integrated delivery system with chronic conditions in clinical registries for asthma, diabetes, coronary artery disease, congestive heart failure, and hypertension. All respondents were offered the choice to respond by a mailed, electronic, or telephone survey, using the same survey questions.
b
All results are weighted to account for stratified sampling strategy.