Domain | Construct | Source | Measures |
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Perceived Utility of CDS | Perceived Utility of CDS | Primary Care Clinic Director | Mean of 3 items: “CPRS improves dissemination of new information” “CPRS improves clinical decision support” “CPRS reduces medical errors” (1=strongly disagree, 5=strongly agree) |
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User-Centered Design | User-Centered Design Practices | VA Medical Center Chief of Staff | Four indicators: 1) Test piloting reminders prior to full scale implementation 2) Post implementation assessment of provider satisfaction 3) Formal evaluation of reminder usability (human factors or usability assessment) 4) Analysis of reminder impact on performance improvement (1=yes, 0=no) |
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Structural Characteristics | Clinic type | Administrative Data | 1 = Community-Based Outpatient Center 0 = VA Medical Center |
Academic affiliate | Administrative Data | Presence of a primary care training program (1=yes, 0=no) | |
Size | Administrative Data | Number of unique patients, in 1000’s | |
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Implementation Climate | Required Guideline Use | Primary Care Clinic Director | PCPs required to observe explicit practice guidelines when ordering specified tests or procedures (1=yes, 0=no) |
Health IT Use/Customization | VA Medical Center Chief of Staff | Providers sometimes turn guideline prompts off (1=yes, 0=no) | |
Competing demands | Primary Care Clinic Director | 2 items: 1) Hard to make any changes because so busy seeing patients 2) Competing demands across too many initiatives [serve as a barrier to improving performance] (1=strongly disagree, 5=strongly agree) |
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Resistance to Performance Improvement | Primary Care Clinic Director | 3 items: 1) Resistance from PCPs 2) Resistance from local managers 3) Resistance among local support staff (1=not a barrier, 4=large barrier) |
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Available Resources | IT staff sufficiency | Primary Care Clinic Director | Mean of 2 items: 1) Sufficiency of IRM or CPRS technical staff 2) Sufficiency of clinical application coordinators (1=not at all sufficient, 5=completely sufficient) |
HIT Expertise | VA Medical Center Chief of Staff | Access to medical informatics expertise (e.g. informatics-trained clinicians) (1=never sufficient, 5=always sufficient) | |
HIT Training | Primary Care Clinic Director | Mean of 2 items: 1) Adequate types of HIT training 2) Adequate time for HIT training (1=strongly disagree, 5=strongly agree) |
IRM = Information Resources Management; CPRS = Computerized Patient Record System; IT = Information Technology; CDS = Clinical Decision Support