Table 5.

Evidence-based integrated care policies to the development of (e)health literacy.

Examples:

Use of mass media campaigns on healthy lifestyles and certified health websites [71] Targeted educational packages and life style programmes Supported self-management (e.g. diabetes, obesity, cancer, asthma and heart failure) [72,73,74] Personalised care planning [75] Integrating and financing (nurse) educators, patient navigators [76,77], community health workers and case managers [78,79] in primary and secondary care practices and hospitals [80] Patient expert programmes facilitated by lay volunteers Community participation in planning and goal-setting (e.g. community consultations through committees and participatory groups) [81] Patient and service user groups (e.g. in the development of patient charters) Strategies that encourage lay, parental and family-led advice and support in local communities Shared decision making between people and health care professionals [82,83,84] Giving people access to personal health records [85] (Financial) incentives related to mutually defined health goals [86]