Skip to main content
. Author manuscript; available in PMC: 2019 Mar 1.
Published in final edited form as: Patient Educ Couns. 2017 Sep 22;101(3):467–474. doi: 10.1016/j.pec.2017.09.012

Table 1.

The COMFORTTM SM Communication Curriculum

Module Communication Theory/Framework Communication Skills Building
Communication Narrative Medicine Learning the patient’s story
Recognizing task and relationship practices
Orientation & Options Health Literacy
Cultural Humility
Gauging health-literacy levels
Understanding cultural humility
Mindful Communication Mindfulness Engaging in active listening
Understanding nonverbal communication
Being aware of self-care needs
Family Family Communication
Patterns Theory
Observing family communication patterns
Recognizing caregiver communication patterns
Responding to the varying needs of family caregivers
Openings Relational Dialectics Identifying pivotal points in patient/family care
Finding common ground with patients/families
Relating Multiple Goals Theory
Problematic Integration Theory
Realizing the multiple goals for patients/families
Sharing hope and exploring uncertainty
Team Groupthink Theory Developing team processes
Cultivating team structures
Distinguishing successful collaboration from group cohesion