Table 5.

Institutional Survey Completed Prior to Course (n= 140 teams^*)

Perception of Communication with Patients at Institution Across Continuum of Care
Scale: 0=Not Effective to 10 =Very Effective	Mean	Range
At time of diagnosis	6.3	0–10
During treatment	6.6	0–10
Through survivorship	5.2	0–10
At recurrence	6.2	0–10
Facing end of life	5.1	0–10
At time of death	5.3	0–10
During Bereavement	4.3	0–10
The Degree of Difficulty the Team has with the Following:
Scale: 0=Not difficult to 10 =Very Difficult	Mean	Range
Determining how the patient and family like information shared with them	3.2	0–10
Evaluating your own communication with patients and families	3.9	0–9
Evaluating your own communication with colleagues	3.9	0–9
Telling others when you observe or have concerns about errors in care	4.7	0–10
Keeping regular communication with other providers about patient transfers/transition in care	3.7	0–10
Sharing information during interdisciplinary team meetings	2.9	0–10
Initiating talks with patients about hospice and palliative care topics (e.g. prognosis, bad news, death)	5.3	0–10
Handling conflict among patients and family	5.6	0–10
Handling conflict among team members	5.2	0–10
Discussions with patient/family about spirituality (e.g. existential distress)	4.3	0–9
Discussion with patient/family about cultural concerns (e.g. beliefs, traditions, rituals)	3.9	0–9
Discussions with patient/family about financial concerns	4.3	0–9
	% of institution responding Yes
When bad news is given to a patient:
Are you present?	35%
Do you deliver the news?	35%
Is a colleague with you?	34%
When prognosis information is given to a patient:
Are you present?	40%
Do you deliver the news?	8%
Is a colleague with you?	33%

^*6 teams’ responses missing