Table 2.
Average waiting times depending on health insurance
| Waiting times on appointment in days | Waiting times in physicians waiting rooms in minutes | |||
|---|---|---|---|---|
| Mean (SD) | Median (IQR) | Mean (SD) | Median (IQR) | |
| Health insurance fund | ||||
| SHI (N = 4805) | 4.1 (10.2) | 2.0 (0–4) | 30.8 (26.9) | 25.0 (15–40) |
| AOK (N = 1081) | 3.6 (8.9) | 1.0 (0–3) | 32.0 (27.8) | 30.0 (15–40) |
| BKK (N = 1054) | 4.1 (9.3) | 2.0 (0–4) | 29.3 (25.0) | 20.0 (15–30) |
| BARMER GEK (N = 720) | 4.4 (10.6) | 2.0 (0–5) | 30.1 (25.8) | 20.0 (15–40) |
| TK (N = 704) | 4.3 (9.7) | 2.0 (0–5) | 31.6 (27.7) | 25.0 (15–40) |
| DAK (N = 539) | 3.8 (7.4) | 2.0 (0–4) | 30.1 (24.4) | 25.0 (15–40) |
| IKK (N = 293) | 4.2 (9.2) | 1.0 (0–4) | 32.9 (29.6) | 30.0 (15–45) |
| Others (N = 414) | 4.9 (17.1) | 2.0 (0–4) | 31.5 (30.1) | 25.0 (10–40) |
| Private (N = 813) | 3.3 (14.6) | 1.0 (0–3) | 22.4 (17.7) | 17.0 (10–30) |
| Sex | ||||
| Male (N = 2746) | 4.4 (13.5) | 1.5 (0–4) | 28.8 (25.5) | 20.0 (15–30) |
| Female (N = 2872) | 3.6 (7.7) | 1.0 (0–4) | 30.4 (26.3) | 20.0 (15–40) |
| Age groups | ||||
| 18–29 (N = 699) | 3.0 (16.6) | 1.0 (0–2) | 33.8 (29.9) | 30.0 (15–40) |
| 30–39 (N = 675) | 3.1 (7.2) | 1.0 (0–3) | 31.9 (30.0) | 15.0 (10–40) |
| 40–49 (N = 1152) | 3.1 (6.1) | 1.0 (0–4) | 28.3 (25.4) | 20.0 (10–30) |
| 50–59 (N = 1076) | 3.4 (6.0) | 1.0 (0–3) | 30.0 (26.5) | 20.0 (15–32.5) |
| 60–69 (N = 1005) | 5.1 (13.2) | 2.0 (1–5) | 27.8 (23.4) | 20.0 (15–30) |
| 70–79 (N = 1011) | 5.7 (13.5) | 2.0 (1–5) | 28.2 (21.6) | 20.0 (15–30) |
| Region of residence | ||||
| West Germany (N = 4413) | 3.3 (9.0) | 1.0 (0–3) | 26.8 (22.9) | 20.0 (10–30) |
| East Germany (N = 1205) | 6.6 (16.0) | 2.0 (0–7) | 39.8 (32.9) | 30.0 (15–60) |
| Town size | ||||
| Up to 10,000 (N = 1459) | 3.1 (9.9) | 1.0 (0–3) | 31.0 (27.8) | 25.0 (15–30) |
| 10,001–100,000 (N = 2475) | 4.2 (12.4) | 2.0 (0–4) | 29.4 (25.6) | 20.0 (15–30) |
| 100,001–500,00 (N = 822) | 4.2 (9.5) | 2.0 (0–5) | 28.6 (25.2) | 20.0 (15–30) |
| From 500,000 (N = 862) | 4.8 (9.2) | 2.0 (0–6) | 28.8 (24.1) | 20.0 (15–30) |
| Socioeconomic status | ||||
| Lower class (N = 1012) | 4.3 (11.1) | 1.0 (0–4) | 31.6 (26.9) | 30.0 (15–40) |
| Middle class (N = 3231) | 3.8 (8.3) | 1.0 (0–4) | 29.2 (25.2) | 20.0 (15–30) |
| Upper class (N = 1042) | 4.5 (12.6) | 2.0 (0–5) | 27.7 (24.0) | 20.0 (10–30) |
| Health status (%) | ||||
| Excellent, very good (N = 1561) | 3.2 (11.6) | 1.0 (0–3) | 27.9 (25.9) | 20.0 (10–30) |
| Good (N = 2889) | 4.1 (10.5) | 2.0 (0–4) | 30.0 (25.3) | 20.0 (15–35) |
| Less good, poor (N = 1115) | 4.7 (11.3) | 2.0 (0–5) | 31.2 (27.2) | 25.0 (15–40) |
| All (N = 5618) | 4.0 (10.9) | 1.0 (0–4) | 29.6 (25.9) | 20.0 (15–30) |