TABLE 2.
A MODIFIED SOCIAL ECOLOGICAL MODEL TO EVALUATE FACILITATORS AND BARRIERS FOR A PARTICIPATORY OCCUPATIONAL HEALTH/HEALTH PROMOTION PROGRAM
Factors/Facilitators and Barriers | Direct Quotes/Evidence Supporting Findings |
---|---|
Intrapersonal | |
Facilitators | |
Employee awareness and engagement | “The involvement is the biggest piece.” [middle management interviews] |
Interpersonal | |
Barriers | |
Lack of communication | “…face-to-face, one-on-one, spreading the word out, being up on the floor…instead of… half dozen people around a table deciding what the rest of the building wants.” [middle management interviews] |
Peer pressure | “But the biggest, the hardest piece of it… is the peer pressure people feel in leaving their unit to go do something like this.” [employee focus groups] |
Institutional | |
Facilitators | |
Role of the wellness champion | The wellness champions led the H&W Teams and bridged mutual communications between the team, managers, and employees. |
Function of the H&W Team | “We’re a very small team in this building. But we really try and include everybody in what we do.” [H&W Team focus groups] |
Organizational structure and participatory culture | Most managers discussed H&W as part of their organizational structure. The participatory culture emerged in the program as an important motivator. |
Leadership/management support | Management support was indicated in a number of ways, including enabling staff to take time off for meetings and activities, providing space for meetings and activities, as well as providing encouragement. |
In-house resources | Using existing in-house resources was a motivator for the program. |
Barriers | |
Lack of front-line employee participation | “It’s awfully hard…. We cannot get the aides off the floor because they’re either understaffed or, so it makes it really hard.” [H&W Team focus groups] |
Top-down decision-making structure | “It took a long time to implement programs due to the ‘chain of command’” and “[decisions] start from the top to the bottom.” [H&W Team focus groups] |
Lack of in-house financial support | Management verbal support was not necessarily backed up by financial resources. |
Corporate | |
Barriers | |
Difficulty with time release | “I think it’s time. With patient care, it’s difficult. They don’t have always the same time for breaks. They don’t have the same time for lunch.” [middle management interviews] |
Lack of corporate funding | No funds were allocated in the budgets for employee H&W in three centers. |
Note. H&W = health and wellness.