Category of patient safety issue or action required on case note review	Example of action required
Incorrect coding	Clinical conditions coded accurately Abnormal results coded as normal
Action required but not taken	Results coded as abnormal but not actioned Patient advised to go for test following abnormal result but test not undertaken
Routine monitoring not done	Monitoring necessary for safe prescribing of medication Medication reviews Review of efficacy of prescribed medication
Investigations	Repeating investigations in the surgery Referrals for further investigation in hospital or community clinic
Medication changes	Stopping medication because of safety concerns Cleaning up repeat medication lists Stopping medication due to side effects
Clinical contact	Bringing in patients for clinical review Discussion with patients around new diagnoses and provision of information