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. 2017 Feb 19;53(2):1008–1024. doi: 10.1111/1475-6773.12667

Table 2.

Communication Category and Readmission Rates, One Communication Attempt

% (1) (2) (3) (4) (5) (6)
(1) Category D communication 11.2 0.048* 0.055** 0.058** 0.055** 0.056* 0.062*
(0.028) (0.028) (0.028) (0.028) (0.031) (0.033)
(2) Category C communication 25.4 0.030
(0.024)
(3) Category B communication 22.4 −0.013
(0.026)
N 2,680 2,680 2,680 2,680 2,680 2,680
Patient characteristics No Yes Yes Yes Yes Yes
Nurse characteristics No No Yes Yes Yes Yes
Physician characteristics No No No Yes Yes Yes
Hospital indicators No No No No Yes Yes

The 30‐day readmission rate for this sample is 22.4%. “D”: nurse unable to reach the physician, physician office staff, or to leave a message (communication failure). “C”: nurse left a message, paged the physician, or sent a fax. “B”: nurse communicated with the physician's office staff, but not with the physician. “A”: nurse communicated directly or indirectly with the patient's physician.

**Significant at the 5 percent level. *Significant at the 10 percent level.