Table 2.
Order of processes/actions taken by each pharmacist participant.
| Step in Medicine Dispensing Process | Pharmacist Participant | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
| 1. Check prescription details | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
| 2. Script validity | 3 | 2 | 3 | 6 | 5 | 7 | 2 | 2 | 2 | 2 |
| 3. Safety and appropriateness | 4 | 4 | 5 | 7 | 4 | 6 | 5 | 4 | 4 | 5 |
| 4. Review dispensing history | 2 | 3 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 |
| 5. Patient specific factors | 5 | 6 | 2 | 2 | 2 | 5 | 4 | 5 | 5 | 4 |
| 6. Select product/check selected product | 6 | 5 | 6 | 4 | 6 | 2 | 6 | 6 | 6 | 6 |
| 7. Dispensing check a | 7 | 7 | 7 | 5 | 7 | 3 | 7 | 7 | 7 | 7 |
| 8. Supply prescription to patient/carer: re-check | 8 | 8 | 8 | 8 | 8 | 8 | 8 | 8 | 8 | 8 |
| 9. Counsel patient on safe and appropriate use | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 | 9 |
| Expected Outcome For Patient b | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
a Step 8 in the medicine dispensing process “label and assemble dispensed products” was completed by a dispensary assistant prior to pharmacists undertaking their checking procedure; b Defined as to whether the pharmaceutical needs of the patient have been met.