Table 2.
Physician and patient actions before and after receiving a test result
| Test results |
||||
|---|---|---|---|---|
| Physician and Patient Actions | Total (n = 95), n (%) | Abnormal (n = 43), n (%) | Normal (n = 52), n (%) | P Value |
| Physician actions | ||||
| Did your physician tell you why s/he was ordering it? | 0.75 | |||
| Yes | 85 (89.5) | 38 (88.4) | 47 (90.4) | |
| No | 10 (10.5) | 5 (11.6) | 5 (9.6) | |
| Did your physician tell you if s/he would call if the result was abnormal/normal?a | 0.51 | |||
| Yes | 47 (49.5) | 23 (53.5) | 24 (46.2) | |
| No | 46 (48.4) | 20 (46.5) | 26 (50.0) | |
| Did your physician tell you to check your portal for the result?a | 0.4284 | |||
| Yes | 48 (50.5) | 20 (46.5) | 29 (55.8) | |
| No | 43 (45.3) | 20 (46.5) | 23 (44.2) | |
| Did the physician write a note to you explaining the result?a | 0.9328 | |||
| Yes | 31 (32.6) | 15 (34.9) | 16 (30.8) | |
| No | 60 (63.2) | 26 (60.5) | 34 (65.4) | |
| Patient actions | ||||
| Did you go online to research?a | > 0.9999 | |||
| Yes | 44 (46.3) | 20 (46.5) | 24 (46.2) | |
| No | 44 (46.3) | 20 (46.5) | 24 (46.2) | |
| Did you send a secure message?a | 0.20 | |||
| Yes | 24 (25.3) | 14 (32.6) | 10 (19.2) | |
| No | 65 (68.4) | 28 (65.1) | 37 (71.2) | |
| Did you call your physician’s office?a | 0.002 | |||
| Yes | 27 (28.4) | 19 (44.2) | 8(15.4) | |
| No | 64 (67.4) | 24 (55.8) | 40 (76.9) | |
| Did you talk to friends or family?a | 0.05 | |||
| Yes | 49 (51.6) | 27 (62.8) | 22 (42.3) | |
| No | 42 (44.2) | 16 (37.2) | 26 (50.0) | |
aMissing data.