Table 1.

Characteristics of the indigents who did not use services in 2010 ( n  = 677)

	Variables		N	% in each category	% of respondents who had increased use of services
Predisposing factors	Sex	Female	346	51.1	47.1
		Male	331	48.9	39.6
	Age	<50 years	143	21.8	36.4
		50–69 years	275	41.7	44.7
		>69 years	259	36.5	45.9
	Marital status	Not widowed	331	51.8	41.4
		Widowed	346	48.9	45.4
Facilitating factors	Card holder	No	527	55.1	41.3
		Yes	429	44.9	46.2
	Income-generating activity	Yes	38	6.0	42.1
		No	639	94.0	43.5
	Household income (tertile)	High	225	33.3	36.0
		Medium	216	33.4	47.7
		Low	236	33.4	46.6
	Financial support	Receives financial support from family	184	29.0	37.0
		Receives no financial support from family	493	71.0	45.8
	Food	Not seeking food from external sources	562	82.8	44.5
		Seeking food from external sources	115	17.2	38.3
	Instrumental assistance	No need	381	56.4	44.9
		Receives assistance	227	33.1	42.7
		Needs, but does not receive	69	10.6	37.7
	Cohabitation	Spouse/children ≥15 years	77	10.9	39.0
		Father/mother/siblings/neighbours	52	8.3	44.2
		Children <15 years	175	27.5	48.0
		Alone	373	53.3	42.1
Needs	Chronic illness	No	410	53.5	43.2
		Yes	267	46.5	42.8
	Vision impairment	No	342	51.2	40.6
		Yes	335	48.8	46.3
	Impaired mobility	No	398	58.8	43.0
		Yes	279	41.2	44.1
	Limited muscle strength	No	305	43.7	41.0
		Yes	372	56.3	45.4
	Limited fine finger movements	No	517	76.5	44.1
		Yes	160	23.5	41.3
	Limited abduction, upper extremities	No	552	81.7	43.5
		Yes	125	18.3	43.2
Services use in 2011		No	383	56.6
		Yes	294	43.4