Table 3.

Client–provider consultation session characteristics, facility-level structural and provider factors, and univariable associations with technical quality of care

Associated with TQCS (α = 0.05)		Not associated with TQCS (α = 0.05)
Client–provider consultation session characteristics
Consultation duration Day of the week Main reason client came to FP clinic		• Time of day of consultation session
Facility-level structural and provider factors
Structural FP commodities Drugs availability General clinic supplies Reagents Infrastructure Staff numbers in MCH	Provider Mentorship Communication between staff Supervision Job satisfaction Staff clinical knowledge Workload	Structural IEC and visual aids materials availability Clinical protocols, policies etc Clinical information system Total facility staff (N) Capitation (ratio) Catchment population	Provider Length of staff experience in public health Reported effective staff management Formal medical training