Table 3.
Provider perceptions of benefits, challenges and management of integration, at endline (2011)
| Facility 1 (n = 7) | Facility 2 (n = 6) | Facility 14 (n = 5) | Facility 21 (n = 6) | |
|---|---|---|---|---|
| Providers reporting experience of specified benefits | ||||
| Reduced client load | 0 | 3 | 4 | 4 |
| Cost-effective for the facility | 2 | 1 | 1 | 3 |
| Reduced client-visit time at facility | 6 | 5 | 5 | 5 |
| Improved efficiency in services | 4 | 3 | 4 | 4 |
| Improved team work | 7 | 2 | 3 | 1 |
| Improved provider communication | 7 | 6 | 4 | 3 |
| Increased awareness of responsibility | 6 | 6 | 5 | 4 |
| More skills practiced than before | 6 | 6 | 4 | 4 |
| Providers reporting experience of specified challenges | ||||
| Occupational stress: | ||||
| No occupational stress | 2 | 0 | 0 | 1 |
| Has not changed | 1 | 3 | 1 | 1 |
| Has reduced | 1 | 1 | 4 | 3 |
| Has increased | 2 | 2 | 0 | 1 |
| Workload | ||||
| Has not changed | 1 | 1 | 2 | |
| Has reduced | 0 | 3 | 2 | |
| Has increased | 5 | 1 | 2 | |
| Shortage of equipment, drugs | 4 | 2 | 2 | 2 |
| Shortage of room-space | 2 | 4 | 3 | 3 |
| Shortage of staff time | 4 | 3 | 1 | 5 |
| Lack of trained staff | 2 | 1 | 1 | 1 |
| Lack of clear policies and guidelines | 0 | 1 | 0 | 1 |
| Providers reporting experience of management, motivation and performance | ||||
| Frequency of supervisory support: | ||||
| Once a month (regular) | 2 | 4 | 3 | 3 |
| Once a quarter (occasional) | 5 | 2 | 2 | 3 |
| No supervisory support | 0 | 0 | 0 | 0 |
| I’m satisfied with supervision | 7 | 5 | 5 | 5 |
| Level of salary is fair | 2 | 3 | 5 | 3 |
| Job conditions do not allow one to perform to high levels | 2 | 5 | 4 | 3 |
| Manager consults staff before making job decisions | 3 | 5 | 5 | 4 |