Table 3.
Changes in Nonphysician Staff Experiences After Workflow Redesigns (N = 1039)
| Experience Domains | Parameter Estimatea | Standard Deviation |
|---|---|---|
| Staff Engagement | ||
| Personal motivation | 0.115** | 0.070 |
| Work satisfaction | 0.076 | 0.066 |
| Ownership | −0.005 | 0.052 |
| Perceptions of Work Environment | ||
| Teamwork | 0.146** | 0.059 |
| Participation in decision making | 0.096* | 0.069 |
| Workplace stress | 0.177*** | 0.067 |
| Job-related Burnout | ||
| Emotional exhaustion | 0.365** | 0.120 |
| Depersonalization | −0.244*** | 0.077 |
| Personal accomplishment | 0.034 | 0.097 |
Note: All models are adjusted for respondent characteristics, including gender, age, race/ ethnicity, education, department tenure, and clinic phase of implementation
aReference group: Baseline survey
*p < 0.10, **p < 0.05, ***p < 0.01