Introductory Themes

What is the definition of EH?

What is your opinion about technologies and innovations as solution to challenges for public health care system?

What kind of technologies may contribute in improving quality and reducing costs?

Should the public health care system or the health care service provider invest in EH? Why?

How should you describe the diffusion of EH in the national and regional system? And the integration?

What are the main determinant factors of the actual situation of EH routinization? (barriers and levers)

Vision, Strategy, and Policies in Support of EH

What are the priorities for the EH investments?

What are the goals related to EH investments?

Is there a vision on the EH?

(if yes) What is the national vision? And the local vision?

Is there a strategy on EH?

Are there any programs, policies, or actions on EH at any levels?

(if yes) What interventions?

Is the vision common or shared at each level of the health care system? And of the organization?

Is there a (national, regional, and local) coordinator for EH?

Does the environment matter?

Impacts of EH, Evidence, and Evaluation

What kind of impacts is more likely to be produced by EH?

What are the main organizational and cultural changes that EH brings? (if yes) Do they have a cost/value?

Can EH impact on health outcomes? (if yes) What kind of impact?

Do we need more evidence on EH?

Could standard indicators for evaluation be useful? How? To whom?

Financial Issues

How are the determinant factors of EH sustainability?

How should you describe the actual models of EH financing? And the policies of EH support/incentive?

What are actually the reimbursement models for EH‐based services?

Are there any positive models in EH financing? And reimbursement?

What is the role of the public actor at national level? And at provider level?

What tools do you think can be used by the public actor for supporting EH in the long period? (at each level)

Is the public procurement a lever or a barrier to EH innovation introduction? And deployment?

Stakeholder Engagement

What is usually the role of stakeholders? (final users, industry, and public sector)

Ideal Process

What are the better processes for EH deployment? (bottom up or top down)

What is the ideal process of EH development, introduction, and integration in health care?

Specific Projects

Are there any EH projects (ongoing or closed) in your organization?

(if not) Do you remember a notable experience of EH in another organization?

What kind of projects? (description, pilot project, and integrated projects)

What source of financing did they have? And what model of financing?

What kind of business model did/do they present?

Were/are the projects object of evaluation? (if yes) What kind of evaluation?

(for pilot‐ projects) If the project remained at pilot stage, what are the reasons? What could enable the routinization and integration of the project in the routine?

What kind of organizational changes did the EH innovation bring in your experience?

In what health outcomes did it result? (quality of life and health condition improvement)

What kind of project should you develop?