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. 2017 Oct 10;33(1):e293–e319. doi: 10.1002/hpm.2468

Table 6.

Challenges of boundary‐spanning and coping strategies and assets for managing them

Boundary‐Spanning Challenges Coping Strategies and Assets for Managing Boundary‐Spanning Challenges
Inherent features
Actual work out of synch with initial work plan and the country reality
Stress and ambiguity of working in an emerging context with no clear direction and plan
Maintaining the insider/outsider approach when personal interests get in the way of the ultimate goal
Dependency on others with authority to convene meetings
Limited staffing and lack of control over key partners' planning, scheduling, and convening
Patchy administrative support because no own country office
Lack of official mandate in the country
Bureaucratic rigidity and delays limit our effectiveness
Staff turnover requires constant renewal of sensitization efforts, advocacy, and strategic partners
Weak capacity within government and other stakeholders limits our effectiveness
All possible solutions face a new round of bottlenecks
Supporting 2 countries created insufficient physical presence in country at times
 
Relationships
Others with poor understanding of our unique role
Managing personal/social and professional relationships
Perceived competing roles by some stakeholders
Political interference in our work from some people
Gatekeeping dynamics and manipulation at different levels
Lack of collaboration at some points from some partners who were key to our work
Riskiness in alliance building and partnerships at the national level
Historical alliances for nutrition governance can impede the time it takes to understand peoples motivations and hidden agendas
How to handle requests to join certain initiatives, alliances, or cliques that would compromise our neutrality
Earning government trust
 
Identities
Age, gender, expatriate, international PhD, international position
Negative stereotypes about academic research that is extractive or exploitive and adds no practical value
Reputation
Continually clarify our unique roles and responsibilities
Reinforce and demonstrate that we have no separate agenda other than playing a supportive role to the country as a whole
Focus on results and remain true to our core values: neutrality, inclusiveness, respect of all partners and their potential contributions
Build your own credibility and respect
 
Identities and associations
Selectively draw credibility and respect from association with Cornell and the team
Selectively draw informal power by association with certain government or partner organizations without identifying too closely with them
Some challenges simply need time for our identities and authenticity to emerge from our work and how we conduct ourselves
 
Personal qualities and orientations
Patience, interaction, and communication skills
Motivation and passion to help your own country maintain morale during the many difficult personal moments
Ability to take risks, cope with challenges, adjust, and keep moving forward
 
Knowledge, skill development, and contextual analysis
Mentoring from larger Cornell team
Identify local mentors and continuously seek their advice and inputs
Use intermediaries to understand and help address the issues
Keep referring back to developmental evaluation principles
Carefully study people and systems
Assess peoples' intentions first, rather than assuming they are facilitators of the process just because of their position
Try to understand the reason for not collaborating
 
Behaviors, practices, and tactics
Accommodate to partner needs first; give credit, do not take it
Persistent attempts to collaborate
Strategically plan with partners to get government buy‐in through informal relations
Form and draw upon strategic allies; do favors to build goodwill
Create and/or seize opportunities
Provide support out of our mandate without any incentives or expectations
Bring in external consultants to build collaborative capacities in others
 
Funder and employer understanding, flexibility, and support
Appreciation of systems, complexity, and need for a responsive, emergent approach
Flexible goals, strategies, spending rates, reporting requirements, accountabilities
Willingness to defend the approach from/to higher ups