Table 1.

Axial codes in each category. DWISE: Diabetes Web-Centric Information and Support Environment; PCP: primary care practitioner.

A priori category	Axial codes (number of open codes contained in each axial category)
Facilitators to DWISE usage	Technical support to facilitate DWISE usage (10)
	Teaching tool for patients (5)
	Need for personalized diabetes self-management apps (4)
	Need for information about psychological issues (2)
	Compliance with DWISE easier for engaged patients (1)
Barriers to DWISE usage	Practicality of DWISE due to PCP time constraints (4)
	Impact on patients who fail to achieve DWISE set goals (4)
	Age-related suitability (4)
	Practicality of DWISE because of technically challenged users (3)
	Preference for direct patient-PCP contact (3)
	Additional work (1)
	Liability-related issues (1)
Patient self-management	Potential to improve self-management and monitoring (3)
	Potential to modify behavior (1)
Patient education	Teaching tool for patients (5)
	Potential to improve patient awareness of disease (3)
Patient autonomy and preference	Patient autonomy in choosing self-management support delivery method (4)
	Power dynamic between patient and provider (2)
	Potential to improve patient empowerment (3)
Patient-provider communication	Insight into patient’s self-management practices (2)
	Potential to improve patient-provider communication (3)
	Preference for direct patient-provider contact (3)
Encounter-related issues	Impact on patient provider encounter (3)
	Practicality of DWISE due to PCP time constraints (4)
Professional roles and responsibilities	Professional roles and responsibilities around DWISE usage (2)
	Additional work (1)
Usability- or acceptability-related issues	Reminders to improve usability (1)
	System feedback (2)
	Information presentation in DWISE (2)
	Integration with other devices (2)
	Need for personal features in DWISE (3)