Table 1.
Percenta | |
---|---|
Main motivations for applying among those with NCQA recognition (n = 47) | |
To improve patient care | 81 |
To increase practice revenue | 81 |
To improve patient experience or satisfaction | 68 |
To improve provider and staff morale | 40 |
Because the QI Specialist from DOH encouraged the practice to apply | 30 |
Other/Don’t know | 2 |
Reasons for not applying among those without NCQA recognition (n = 36) | |
Do not know much about PCMH | 42 |
Other/Don’t know/No response | 28 |
Already sufficiently patient centered and do not need the recognition | 8 |
Would like to apply but do not have time to complete the application | 8 |
Recognition is not worth the effort/cost of becoming a PCMH | 6 |
Planning to apply | 6 |
Not enough substance to the PCMH concept for the practice to apply | 2 |
Abbreviations: NCQA, National Committee for Quality Assurance; QI, quality improvement; DOH, Department of Health; PCMH, patient-centered medical home.
Providers were asked to check all that apply; percentages may exceed 100% in total.