Table 1. Keeping Neighbors in Good Health Through Service (KNIGHTS) Clinic patient satisfaction survey items and percentages.

Surveyed KNIGHTS Clinic service parameters expressed as percentages of total responses.

	1 (Very Unsatisfied)	2 (Unsatisfied)	3 (Neutral)	4 (Satisfied)	5 (Very Satisfied)	No response or N/A	Mean rating (SD)
Availability of free or affordable medications	3 (7%)	0 (0%)	1 (2%)	4 (9%)	31 (70%)	5 (11%)	4.64 (1.14)
Availability of primary care and specialists	4 (9%)	0 (0%)	0 (0%)	8 (18%)	29 (66%)	3 (7%)	4.52 (1.23)
Education on disease treatment and prevention	4 (9%)	0 (0%)	2 (5%)	4 (9%)	32 (73%)	2 (5%)	4.5 (1.25)
Education about your medications	4 (9%)	0 (0%)	2 (5%)	5 (11%)	32 (73%)	1 (2%)	4.45 (1.23)
Wait time during this appointment	3 (7%)	0 (0%)	5 (11%)	10 (23%)	26 (59%)	0 (0%)	4.27 (1.13)
Length of time in clinic from arrival to departure	4 (9%)	1 (2%)	3 (7%)	11 (25%)	25 (57%)	0 (0%)	4.18 (1.24)
Overall medical care	4 (9%)	0 (0%)	0 (0%)	4 (9%)	36 (82%)	0 (0%)	4.55 (1.17)
Students’ knowledge	4 (9%)	0 (0%)	1 (2%)	5 (11%)	34 (77%)	0 (0%)	4.48 (1.19)
Doctors’ knowledge	4 (9%)	0 (0%)	0 (0%)	2 (5%)	38 (86%)	0 (0%)	4.59 (1.17)
Treatment by teaching faculty	4 (9%)	0 (0%)	2 (5%)	6 (14%)	32 (73%)	0 (0%)	4.41 (1.21)
Availability of after-hours appointments	4 (9%)	0 (0%)	1 (2%)	5 (11%)	34 (77%)	0 (0%)	4.48 (1.19)
Courtesy/Respect of Staff	4 (9%)	0 (0%)	0 (0%)	4 (9%)	34 (77%)	2 (5%)	4.56 (1.2)
Team approach to care	4 (9%)	0 (0%)	0 (0%)	5 (11%)	35 (80%)	0 (0%)	4.52 (1.17)
Overall clinic experience	4 (9%)	0 (0%)	0 (0%)	6 (14%)	34 (77%)	0 (0%)	4.5 (1.17)