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. 2018 Apr 24;6(4):e105. doi: 10.2196/mhealth.8778

Figure 1.

Figure 1

Iterative cycles of quality improvement (QI) activities and results using the Plan-Do-Study-Act framework by general practitioners (GPs), practice manager (PM) and receptionists during the implementation of Check Up GP. FAQ: frequently asked questions; SMS: short message service.