Table 3.
Consequences of dealing with barriers experienced by tele-ICU nurses
# | Consequences | Description | # of nurses |
---|---|---|---|
1 | Additional workload | The tele-ICU RN experiences additional workload. | 1 |
2 | Delay in patient care | Care provided to an ICU patient is delayed (e.g., delay in assistance, delay in switching between patients). | 1 |
3 | Error | Tele-ICU RN makes error when she deals with multiple ICUs. For example, tele-ICU RN entered information into the wrong patient chart or missed alerts. | 1 |
4 | Improved patient care | The care provided to the ICU patient is improved. | 1 |
5 | Improved relationship between tele-ICU and ICU | The relationship between the tele-ICU and ICU is improved (e.g., more information provided, experience of RN aids credibility) | 5 |
6 | Increased knowledge about patient by tele-ICU | The tele-ICU RN has additional knowledge about the patient, e.g., because of increased communication with the ICU | 1 |
7 | No impact on patient care | There is no impact on care provided to the ICU patient | 1 |
8 | Poor communication | Communication between the ICU and tele-ICU RN is negatively affected | 1 |
9 | Feeling bad | Tele-ICU RN feels bad about her work in the tele-ICU or bad because of lack of acceptance by ICU RN | 3 |
10 | Frustrating | Frustration is experienced by the tele-ICU RN. | 4 |
11 | Stressful | Stress is experienced by the tele-ICU RN | 3 |
12 | Time consuming | The tele-ICU spends more time performing tasks (e.g., finding information, navigating systems, logging in). | 1 |