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. Author manuscript; available in PMC: 2019 May 1.
Published in final edited form as: J Occup Environ Med. 2018 May;60(5):430–439. doi: 10.1097/JOM.0000000000001286

Table 2.

Example Policies and Practices by each WISH construct.

Construct Formal Policies Informal Practices
Leadership Commitment
  • Worker health and safety are part of the organization’s business objectives.

  • The organization dedicates a portion of the budget to making improvements in working conditions that impact worker health, safety & well-being

  • Promotion of worker, health, safety & well-being is part of a manager’s job description

  • New employee orientation and annual employee education informs employees about the importance the organization places on worker health, safety and well-being

  • Top leaders lead by example and participate in programs, policies and practices that promote worker health, safety, and well-being (e.g., taking a break during the work day, using ergonomically correct desk space/equipment)

  • Top leaders encourage managers and employees to use work time to participate in programs (e.g., an integrated team focused on improving working conditions)

  • Leaders regularly communicate to employees to let them know how they are addressing worker health, safety and well-being

Participation
  • An integrated team exists including people responsible for employee health, safety and well-being, people from different levels of the organization, and employee representatives, working together to implement practices and policies

  • Manager and employee surveys are conducted to get feedback on worker health, safety, and well-being initiatives

  • Open door policy – employees can suggest ideas and report concerns related to health, safety, and well-being

  • Managers talk with employees about health, safety and well-being programs, encouraging their participation on a program-by-program basis; employees encourage each other to participate

  • Managers check in with employees to get feedback on how policies, programs and practices are impacting their health, safety, and well-being

Policies, Programs, and Practices Focused on Positive Working Conditions Physical environment
  • Regular worksite walk-throughs and ergonomic assessments are conducted and issues (such as workstation design or fall hazards) are addressed

  • Employees have access to an on-site fitness center

Work organization
  • Supervisors make sure workers are able to take their entitled breaks during work

  • Supervisors ensure that employees are able to take their sick time, vacation, and parental leave

Psychosocial environment
  • Supervisor training is provided; managers are evaluated on their level of support for employees

  • Policies address flexible work hours and alternative work schedules

Physical environment
  • Managers pay attention to work environment and ergonomic issues and make adjustments to the worksite as needed

  • Employees are encouraged to take a walk during their lunch break, with groups coming together to encourage one another

Work organization
  • Managers do not email employees over the weekends and do not expect responses to emails when someone is on vacation or leave.

  • Managers ask employees about their workload, to be sure it’s reasonable and that employees can complete job tasks within their shift.

Psychosocial environment
  • Supervisors recognize the contributions of employees and thank them for their efforts

  • Managers ensure employees feel comfortable asking for flexible work schedules

Comprehensive and Collaborative Strategies
  • Managers are held accountable for implementing best practices through their performance reviews

  • Policies, programs and practices aim to both prevent work-related illness and injury, and also promote worker health, safety and well-being; collaboration across departments is the foundation of these efforts

  • New programs are piloted with employees in different departments and at different levels before being more broadly rolled out

  • Decision makers consider different approaches to an issue, for example: a focus on respiratory health could include discussion of containing dusts and fumes as well as smoking cessation methods and resources

  • Managers and employees informally gather co-workers to participate in health and well-being activities, such as walking on Wednesdays

  • Health Promotion Activities are developed and offered to employees, with a well-planned rollout strategy

  • Decision-makers prioritize protection and promotion of worker safety and health when selecting vendors and subcontractors

Adherence
  • The workplace complies with occupational health, safety, and non-discrimination regulations and laws

  • The workplace has additional policies beyond legal requirements to create a respectful and healthy workplace (e.g., Return-to-Work policies/Transitional Duty, Long-Term Disability)

  • Wages for the lowest-paid employees seem to be enough to cover basic living expenses

  • Managers do not treat employees differently if they report injuries, illness or a problem at the worksite

  • Co-workers are respectful of each other’s cultures, ideas, and beliefs

  • Discrimination, harassment, and bullying are not tolerated

Data-driven Change
  • Yearly employee surveys include questions about health, safety and well-being, are shared with leadership, and inform decision-making

  • Issues surfacing from Injury and Illness reporting are addressed immediately to resolve any danger to employees, and then aggregate data is analyzed to determine areas needing improvement

  • Data from multiple sources are used to measure the effects of policies and programs

  • Quarterly town hall meetings with executives include topics related to work, health, and well-being, providing information and encouraging feedback from participants

  • Senior leaders conduct casual check-ins with employees to hear feedback on policies and practices and consider changes based on what they learn

  • If suggested changes are not implemented, management explains why

McLellan D, Moore W, Nagler E, Sorensen G. 2017. Implementing an integrated approach: Weaving worker health, safety, and well-being into the fabric of your organization. Dana-Farber Cancer Institute: Boston, MA. http://centerforworkhealth.sph.harvard.edu/