Table 4.
Post-treatment scores on client satisfaction questionnaire 8.
Scale Score | ||||
---|---|---|---|---|
1 | 2 | 3 | 4 | |
1. Quality of service | 0 | 0 | 7 | 58 |
2. Kind of service | 0 | 2 | 18 | 45 |
3. Met needs | 0 | 3 | 33 | 29 |
4. Recommend to a friend | 0 | 0 | 5 | 60 |
5. Amount of help | 4 | 1 | 10 | 50 |
6. Deal with problems | 0 | 0 | 9 | 56 |
7. Overall satisfaction | 0 | 1 | 7 | 57 |
8. Come back | 0 | 2 | 7 | 56 |
Mean CSQ score was 29.91 (2.33), range 19–32, mode = 30, median = 30.0 (possible range is 8–32).