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. Author manuscript; available in PMC: 2019 Jun 1.
Published in final edited form as: Med Care. 2018 Jun;56(6):497–504. doi: 10.1097/MLR.0000000000000910

Table 1.

Descriptive Statistics for Practice Organizational Processes and Patient Report Experience Measures

Practice Organizational Processes 25th Percentile Median 75th percentile Quartile Range
 Access & Communication 68.4 75 85.7 17.2
 Patient Tracking and Registry 58.3 75 75.0 16.7
 Care Management 39.6 54.2 64.6 25.0
 Test Referral Tracking 33.3 41.7 45.8 12.5
 Quality Improvement 41.7 50 51.4 9.7
 External Coordination 62.5 79.2 83.3 20.8
 Overall PCMH Adoption Score 57.7 60.6 62.0 4.3
Patient Reported Experience Outcomes 25th Percentile Median 75th percentile Quartile Range
 Access 75 90.6 100 25.0
 Visit 75 83.3 100 25.0
 Nurse/Staff 75 100 100 25.0
 Care Provider 87.5 100 100 12.5
 Patient safety and privacy 75 95 100 25.0
 Overall Experience 79.2 92.2 99.0 19.8