Table 6.
Online consumer health information (OCHI) tensions.
Levels | Stage 1: consumers | Stage 2: practitioners and librarians |
Internal tensions | Increased worrying | Increased worrying; Spending money on nonbeneficial products |
Interpersonal tensions | Tension with family members | Tension in the provider-patient relationship |
Service-related tensions | Ignoring (not seeking help) for a health problem | Nonadherence to management plan; Postponing seeking medical help |