Table 1.

Interview themes and corresponding quotes from families.

Emerged theme	Illustrative quote
Ineligibility for benefits	“We know a lot about these resources, but we don't always qualify. Despite that… we really need the help.” “We don't qualify because of our income, but we still struggle.” “We get help, but not as much as we need.”
Challenges identifying and accessing community resources	“The resources available are a long way from me.” “It's hard to get to the places… that offer services.” “I've tried to find help, but I don't know what [my child] would qualify for.” “The system is too complicated, I don't know where to go”
Resources not specific for special nutritional needs	“I try and make special trips to the food banks when they have special items… but they don't often have the food we need.” “Because of my family's health problems the foods we can have is a lot to manage… not often at food bank”