Table 3.
Communication Strategies Reported by Nursing Assistants in HIGH, MEDIUM and LOW IT Sophistication NH
| Types of Communication | Strategies in High IT Sophistication NH |
Strategies in Medium and Low IT Sophistication NH |
|---|---|---|
| Electronic Communication | Electronic Health Record | Information System for Daily Personal Care |
| Highlighted Comments | Activities of Daily Living | |
| Red flags on messages | Patient movement | |
| Pink active interventions | Transfer type | |
| Grey inactive interventions | Percentage of meals eaten | |
| Interventions acknowledged | Sleeping | |
| Assessments | Confusion | |
| Skin | Showers or bed bath | |
| Daily Activity | Input and output | |
| Status boards | Continence | |
| NA assignments | Bowel movements | |
| Paging systems | Sleeping schedules | |
| Care instructions | Vital signs | |
| Protocols | Pressure relieving devices | |
| Turning schedules | Turn/reposition schedule | |
| Devices and Transfer information | ||
|
| ||
| Email access from home | ||
| Standard Mailbox | Standard Mailbox | |
|
| ||
| Laminated images/colored dots | Risk Status | Lifting Procedures |
| Skin | Hoyer | |
| Fall | Assist to stand | |
| Aspiration | Independent | |
| Prevention Measures | Self-care | |
| Isolation | Bracelet (Risk Identification) | |
| Handwashing | Reminders | |
| Positioning | ||
| Nutritional Needs | ||
| Hydration | ||
| Swallowing | ||
| Care Needs | ||
| Mobility | ||
| Skin | ||
| Moisturizers | ||
| Alarms/Alerts | ||
| Special Programs | ||
| Walk to dine | ||
| Communication Books | Patient Care Lists | NA book |
| First down/Last up | Daily reports | |
| Bowel movement | Team assignments | |
| Skin issues | Shower schedules | |
| Nursing talk book | Time resident up | |
| Report book | Time resident down | |
| Toileting | ||
| Monthly reports | ||
| Transfer information | ||
| Ambulation | ||
| Bowel movements | ||
| Walk to dine | ||
| Dentures | ||
| Briefs | ||
| NA spiral notebooks | ||
| Care plan book | ||
|
| ||
| Paper Notes, Checklists, Reports | Daily huddle and huddle sheet | Care Tracking |
| Notes above the bed | Skin issue/severity tracking | |
| 24 hour report | Input/output sheets in closet | |
| Pressure Ulcer List | Turn/Repositioning | |
| Information sheets in closet | Daily activities (Therapy/Showers) | |